Shuttle Transportation:                                   
Operator: The Gold Rush Shuttle

                                                                           
Phone: (704) 336-RIDE http://www.charmeck.org/Departments/CATS/Home.htm

                                                                          
Nearest Stop: On the corner of 9th & Tryon. 

                                                                          
Frequency: Runs every 7 to 10 minutes; a round trip takes 17 to 20 minutes.

Parking:                                                             
Contact Debbie Bridges at LAZ Parking at (704) 334-8590.

Access Card Requests:                                     
Contact your floor TRC Rep. or the Card Access Department at (704)386-7175 for access cards and/or access card request forms.

Maintenance Services:                                      
Bank of America Associates:  Call the Corporate Real Estate Help Line - (800) 698-4400.

All other Tenants:  Call the Building Management Office - (704) 943-5320.

Freight Elevator & Loading Dock Use:                
Dock Administrator: Officer Rawls or Officer McKnight  - (704) 375-0186.

Loading Dock Hours:                                            
The building has one (1) primary freight elevator. All scheduling requests for the freight elevator should be made with the dock administrator by calling (704) 375-0186. Hours are as follows: M-F 7:00 A.M. to 11:00 P.M. & Sat 8:00 A.M. to 2:00 P.M. All other times by appt.

Building Amenities:                                                  
Concierge: Hours are on Tuesdays from 1:45 p.m. - 3:45p.m. Phone number: (704) 386-2502.

Bank of America break rooms:                       
For repairs, call the Corporate Real Estate Help Line at (800) 698-4400.

Recycling Program:                                        
Paper & cardboard recycling available on each floor. For questions concerning the recycling program on your floor, contact the Management Office at (704) 943-5320.

****For additional information please contact the Building Management Office at (704) 943-5320****